Call Us: 1-877-997-8722 (1-877-99-PURBA)

FAQ

Frames and Lenses

  • 1) How do I determine the right frame size?

    You can find out the right frame size for yourself by checking the size number printed inside your current frames. If you still can't figure it out, call us anytime. We will be happy to assist you.

  • 2) How do I decide which frames suit me the best?

    If you find it hard to decide the right frame design for your face shape and features, feel free to talk to our expert opticians.

  • 3) Which contact lens brands do you sell?

    Our selection features latest technology lenses from leading manufacturers like Zeiss, Nikon and Essilor.

Ordering Process

  • 4) Do I need to create an account to shop at Purba Vision?

    No, you do not need to create an account to shop at Purba Vision and can place your order as a guest. However, if you create an account, you can express checkout online, pick up in-store, save favourites, access innovative technologies, track your order status, re-order your contacts with one click, and enjoy many such benefits to make your shopping quick and convenient.

Payment and Insurance

  • 5) What insurance plans do you accept?

    We accept all major insurance plans. To know if your plan is currently participating, email us at: service@purbavision.com or contact us by phone at 1-877-997-8722.

  • 6) Which payment modes do you accept?

    We accept all major credit & debit cards, including Visa, MasterCard, and PayPal. We also offer “Cash On Delivery” option.